Frequently Asked Questions

FAQs

  • Where can I get a previous edition?
    The previous editions are all available online in a digital version. If you would prefer to receive a hard copy then please call or email us and for a small postage fee, we will be happy to post one to you. Please note that we do not hold stock of many of the older editions, so we can not guarantee we will have stock but please ask.
  • How can I get a Pulse Magazine delivered in my area?
    Quite simply we would love to be able to deliver the magazine to everyone. It has taken time to build the magazines to where they are today, but we promise we will keep increasing the circulation size. By all means email us with suggestions and next time we look for other areas we will certainly consider it.
  • Can I submit editorial to you?
    Yes of course! We are always on the lookout for interesting editorial; we want to know about things going on in the local community and love to be able to help charities. So if you have something to send, don't be shy, get in touch. Please note that if your editorial simply sells your services there is a charge for its inclusion.
  • How often does Pulse Magazine come out?
    We are a monthly publication and aim to have every magazine delivered by the 1st of each month. Deliveries usually commence around 24th, for the following month's deliveries.
  • Do you offer a subscription service?
    Yes! All we ask is that you cover the postage cost for 1 year. Please contact us by email or by phone and we can tell you how to pay and arrange for you to start receiving the magazine.
  • Can you help me with designing my advert?
    Yes of course we can! We employ the best graphics designers to make sure your artwork is perfect and in keeping with your branding. There is a small fee for our design services but it is extremely reasonable. Just ask for details.
  • Can I pay by credit/debit card?
    The only way you can pay by debit or credit card is for us to send you a link to pay by PayPal (note: you do not need a PayPal account to pay this way, as there is a link to enter your card details). However, there is a 5% fee for this service, which is added to the TOTAL amount of your advertising price.
  • What format and size should my artwork be?
    There is lots of information on our Artwork and Specifications page, but we ideally require a high res PDF with all fonts outlined and images embedded. Also the file MUST be set up in CMYK format - NOT RGB. Note: we do not accept Word or Publisher files as these are not suitable (and we want your advert to look the best it can!)
  • Is there anywhere that I can pick up a copy of the magazine?
    Yes. Dotted throughout the counties we cover, we have a small amount of drop-off points. We don't like to leave lots of magazines (as they are precious!) but we drop between 25-50. Make sure you get there early to guarantee getting a copy, as they are popular and go very quickly. A list of our drop off points can be found on our web site.
  • Do I have to pay to receive Pulse Magazine?
    No! Pulse magazine is, and always will be FREE!
  • How does the magazine get delivered to readers?
    At the point of writing we have over 75 delivery staff who work in rain, wind and shine to ensure Pulse Magazine is delivered on time each and every month. Our team take pride in making sure the Magazine is delivered in perfect condition straight through the letterbox at home (and sometimes at work).
  • Can I become a delivery person?
    Sure - we are always on the look out for delivery people. You just need to fill out the form on our web site on our Join The Team page.

Complete This Form

your question not here?

Your Name (required)

Your Email (required)

Subject

Your Message